Retail Export Scheme

If you are an overseas visitor not established in the European community and are purchasing any goods directly from a UK trader and these goods are for a destination outside the European community then you are eligible for the Retail Export Scheme on production of a valid passport.

After the EC customs export officer has certified the refund form you must post the certified form back to John Angell Ltd where your VAT refund shall be forwarded to your address.
For exact details enquire at John Angell Ltd.


Privilege Customer Card

To John Angell Ltd's most loyal customers is awarded the John Angell Privilege customer card, entitling the holder to 10% discount off all items in stores except repairs, sale items, special offers or 

other promotions reducing the original price of the stock.
The Privilege customer card also provides the customer with a 15% discount on all goods advertised on this website.


Permanent Selected Reductions

At John Angell Ltd we like to provide permanent value for money and this is why all items are reduced from recommended retail prices.

All products on this website are discounted at 10%.


Security

John Angell Ltd supply a 31-day money back guarantee with all our internet sales, if faulty goods are returned to us in reasonable condition up to 31 days after purchase we will refund the original sale price. In addition all orders sold over our site are placed in 128-bit high level encryption with SSL transmission over a secure exchange.

John Angell security protocols insist that your personal information is left on our secure server for only that time necessary for us to process your order and if you take advantage of John Angell's new order password scheme it is not required for you to transfer your credit card details at all to place an order.

More information is available to customers on our exhaustive security applications at mail@jangell.com.


Foreign Currency Scheme

John Angell Ltd are happy to accept currency from any country across the globe in exchange for our goods at standard exchange rates.


Gift Vouchers

Gift vouchers in denominations of £100, £50, £20 and £10 are available at all branches of John Angell Ltd and via the internet.

Please observe that internet vouchers and our retail outlet vouchers are purchased separately.


Valuations

For insurance, probate and sale are undertaken by fully trained and experienced staff.


Engraving

An engraving service is offered to personalise a special purchase.


Jewellery & Watch Repairs

We can offer to undertake a wide variety of jewellery repairs from ring sizing and chain repairs to replacing gemstones and making individual items to your requirements.

We repair most makes of quality timepieces. Many minor repairs such as batteries and straps can be done by staff in the branch while you wait. All your goods are fully insured whilst in our care.


Pearl Restringing

For both cultured and simulated pearl and for real stone necklaces.


Ring Sizing

Ring Resizing is available at any of our branches, in addition any rings brought from John Angell Ltd are sized free of charge upon sale.


Additional Options

You may select any of the additional options when purchasing from John Angell Ltd online by making a comment in the special .

comments section of the order form or request these services individually through the special orders section

Service

Charge

Valuation

£25 + £25/£1000 est. value

Hand Engraving

£20 + £1.50/ letter

Machine Engraving

£10 + £0.50/ letter

Jewellery Repair

By estimate only

Simulated Pearl Restringing

£28/ row

Cultured Pearl Restringing

£35/ row

Real Seed Pearl Restringing

£58/ row

Ring Sizing (<3 sizes)

£15

Ring Sizing (>3 sizes)

£28

Watch Repairs

£25-180

Gift Wrapping

£1.50*

*Gift wrapping is free for purchases over £100.